Personal Data Protection & Privacy Policy

Introduction

X Living (hereinafter collectively referred to as “we”) implemented this privacy policy in relation to the collection, use, disclosure of personal data. For the purposes of this policy, personal data means any data, whether true or not, about an individual who can be identified from that data (“Personal Data”). This Privacy Policy applies to personal information about individuals (customers, service providers, business partners) of X Living.

By providing your Personal Data to us and/or visiting or using any of the pages on X Living website – xlivingstore.com (the “Website”), on which this Privacy Policy or a link to this Privacy Policy appears, you are deemed to have read the following policy, understand and agree to us processing your Personal Data in accordance with the terms of this Privacy Policy. So, please review this Privacy Policy carefully prior to visiting or using any such pages or otherwise providing any personal data. If you do not agree to our Privacy Policy, X Living may not be able to effectively provide you with the products you wish and you may be required to terminate the relevant operations with us and/or to stop accessing or using our Website.

Scope of Application of Privacy Policy

By using our website, we may collect your Personal Data through the following:

user registration
online shopping
email registration for email services
entry to campaigns
application forms
questionnaires
surveys
complaint forms

Personal Data collected from the following website functions listed above will be managed according to our privacy policy.

Sharing and Disclosure of Personal Data

We use your Personal Data appropriately for the purposes of improving and advertising our Website Services, to improve our products and services, to conduct questionnaires, process membership applications, and administer memberships. Where necessary, we may disclose your Personal Data to third parties, which may be located within or outside of Singapore, to carry out the purposes.

Collection and Use of Personal Data

We have obtained your consent to collect, use, and disclose your Personal Data through our registration and application forms. By giving us your personal data, you also consent to our collection, use and disclosure of your Personal Data for the purposes set out above. Unless we have obtained your consent, we will not use the information collected for other purposes.

Sharing and Disclosure of Personal Data

Collection and Use of Personal Data

Access and Correction of Personal Data

We will ensure that the Personal Data in our possession is accurate and complete to the best of our knowledge. You have the right to request for access and correction of your Personal Data. If you would like access to your Personal Data, please contact at [email protected].

Destruction of Personal Data

We will not retain your Personal Data for any period of time longer than is necessary to serve the aforementioned purposes and any valid business or legal purposes. After this period, we shall destroy any documents containing your Personal Data in a safe and secure manner.

Contact with Customers

We may provide you with information about our services and products that may interest you by email, SMS, phone calls or postal mail. If you would like to stop receiving information from any of the aforementioned channels, please contact us at [email protected].

Cookies

Cookies are used to improve the functionality of this website when you visit our website but do not compromise your privacy and harm your computer. You can disable cookies via your Internet browser software settings. However, some parts of this website may not function as expected if cookies are disabled.

Security

We take necessary measures to a reasonable extent to protect the privacy of visitors to our website. Depending on the service, we may need to collect personal and highly confidential information from you but will protect such information through appropriate measures, such as encryption, when it is transmitted.

Handling of Personal Data

We have appointed a Data Protection Officer for appropriate and secure management of all Personal Data handled by X Living and have implemented data protection policies to manage your Personal Data through appropriate security measures. Unless the circumstances are exceptional, we do not disclose, lend, or transfer the information to any third party without your consent. However, this shall not apply if the law requires it or our rights or property need to be protected.

Disclaimer of Liability

We do not represent or warrant that the contents of our website are appropriate for your environment. Access to our website is voluntary and the use of our website is at the sole risk of the user. We shall have no responsibility for any loss (whether direct, indirect, consequential, punitive, special or otherwise) arising out of the use of information obtained from our website or other websites linked to our website.

Governing Law and Dispute Resolution

Our privacy policy is governed by Singapore law. Our website can be accessed from countries which have different laws, but you agree that any dispute arising from your use of our website shall be subject to the laws of Singapore.

Modification of Privacy Policy

Our privacy policy may be subject to change in whole or in part at our sole discretion. If any changes are made to our privacy policy, you will be notified of them through our website.

Contact Us

If you would like to access or correct any Personal Data which you have provided to us or submit a complaint, please contact us at [email protected].